Course Content Lessons Status 1 Chapter 1 | Ethical Practice and Professional Responsibilities 2 Chapter 2 | Clinical Practice 3 Chapter 3 | Students and Volunteers 4 Chapter 4 | Complaints Management 5 Chapter 5 | Health and Safety 6 Chapter 6 | Governance and Operations 7 Chapter 7 | Human Resources 8 Chapter 8 | Growth, Development, and Education 9 Team Organisational Structure QuizzesStatus 1 HDST P&P Quiz