You’ve got questions? We have the answers!

Will I be involved in my child’s therapy?

Most definitely! We focus coaching you in developing skills that can you can then apply to support your child in a number of environments.

How many sessions will I/my child require?

How long is a piece of string? This question is an all time tough one. It depends on a large amount of variables including; the type of therapy required, the severity of the impairment, your goals, motivation, time spent doing carryover activities, frequency of sessions just to name a few.

We always do our best to choose goals that achieve maximum effect in the shortest amount of time and are able to do so using research and experience. Check in with your therapist if you are ever unsure or concerned.

What do I need to bring to my first appointment?

You will be sent a confirmation email upon booking that will outline specifically all the things you need to bring or do in the lead up to your first appointment.

Is it okay if I bring my other children?

Certainly! We know it’s hard to fit it all in and we welcome all the siblings. We have an abundance of activities to keep them entertained. There is also a lovely cafe just across the road if you need a little break.

What should I be doing at home?

Your therapist will guide you with this one. With most speech and language therapies, there will be some type of activity to complete at home during the week. These may vary from activity sheets pasted into your child’s speech book to specific tasks added into your normal routine or play. It really depends on your child’s diagnosis and the therapy they are receiving. However, we know how busy life can be so we will help you find a way to fit homework into your routine.

Can sessions be conducted at home or school?

We see a number of our clients within their school or home. For some children this can be a very positive way to provide therapy. If school or home based intervention is something you’re interested in, please bring it up with us and we can help you determine whether it should be suitable and/or possible for your child and their specific needs.

What should I do if I’m not pleased with the service?

At HDST we know the importance of having a strong and trusting relationship with your clinician. We will always do our best to match the right clinician to your specific needs, however we understand that sometimes personalities don’t quite click. If you’re feeling unsure about your clinician please call and speak to one of the Directors, Alana or Yasemin. We will discuss your concerns and can arrange a change if needed. If you wish to remain anonymous, or contact us in writing please fill in either a feedback form or complaints form.